News

Key takeaways at a glance
- Boots is investing in culturally connected, community-driven beauty brands that offer something new to the shelf.
- Success comes down to preparation: commercial readiness, credible traction, and a strong brand story that aligns with Boots’ strategy.
- Your pitch must balance creativity with commerciality, showing not just why your brand matters but how it will drive category growth.
- A layered PR and marketing plan is essential, building anticipation before launch and sustaining visibility long after.
- Post-launch success relies on consistent storytelling, data analysis and retail collaboration, not a single moment of hype.
Why is getting listed in Boots such a milestone for beauty brands?
For many founders, seeing their products on Boots shelves marks a defining moment. It signals credibility, scale and cultural cut-through, proof that the brand has evolved from digital discovery to high-street destination. But the path to that point takes more than a viral product. It takes strategy, preparation and an understanding of what truly drives long-term retail success.
Boots has been steadily modernising its beauty aisles, championing everything from TikTok disruptors to science-led specialists. The result is an ecosystem that rewards brands with clear positioning, loyal communities and cultural relevance. For challenger brands, the opportunity is huge, but so is the competition.
As b. the agency’s Associate Beauty Director Katie O’Connor puts it:
“Boots doesn’t just list brands that sell, they list brands that can scale. They’re looking for partners who understand that retail isn’t just about product, it’s about momentum. You need to prove that your brand has the infrastructure, creativity and consistency to keep driving conversation long after launch week.”
What is Boots really looking for from brands?
Boots isn’t just chasing the latest online trend. The retailer is building long-term category growth that balances credibility with lifestyle appeal, and accessibility with desirability. They’re drawn to brands that bring something genuinely new to the shelf, those that pair affordability with efficacy and spark cultural conversation both on and offline.
Before you pitch, immerse yourself in the Boots world. Visit stores, explore their online assortment, and analyse their categories and content. For international brands, partnering with a UK-based retail and communications specialist can shortcut months of learning.
How do you build credibility before approaching buyers?
Credibility, at its core, is about reducing risk. Buyers are not just selecting products, they’re protecting their category performance, store space and forecasting models. Your job is to make saying “yes” feel commercially safe.
That starts with evidence of disciplined growth. Buyers respond to brands that can show intelligent scaling, not just explosive spikes. Controlled DTC expansion, well-timed retail trials, consistent month-on-month sales growth and repeat purchase behaviour all signal maturity. This shows you understand pacing, not just hype.
Next comes brand behaviour in market. Buyers look closely at how your brand shows up publicly. Are your claims credible? Is your content consistent? Are you trusted by creators, clinicians, editors or category specialists? Third-party validation often carries more weight than owned messaging at this stage.
Consumer understanding is another credibility layer. Being able to clearly articulate who your customer is, why they convert and what drives basket spend shows commercial intelligence. Buyers want to know you understand demand, not that you’re guessing at it.
Only once those foundations are in place does commercial structure come into play. Your RRP must work within the shelf context, and your cost base must support sustainable margin after retailer terms. It doesn’t need to be perfect at first pass, but it must be grounded in reality.
Ultimately, credibility isn’t about proving that your product is good. It’s about proving that your business is ready.
How do you create a pitch that stands out?
Your founder story matters, but commercial clarity wins the room. Boots buyers want to understand your point of difference, the market opportunity behind your brand, and your ability to drive category performance.
Your timing should be backed by credible market data, using tools like Mintel or Glimpse to validate demand and trends. Your category positioning must be clear on shelf: who you sit beside, where you disrupt, and how you outperform.
Buyers also expect to see how awareness will be built before shoppers even reach store. Your PR, influencer and paid strategy should show how demand is created ahead of launch, not left to chance. From there, you must demonstrate how you’ll activate within the Boots ecosystem, from Advantage Card mechanics and retail bundles to co-branded content and in-store moments that drive mutual growth.
Treat your pitch as a partnership proposal, not a sales deck. We’ve built and delivered this exact process countless times at b. If launching into Boots is on your horizon, now is the moment to get in touch.
What makes a strong Boots launch strategy?
A listing isn’t the finish line, it’s the starting point. To convert visibility into sell-through, your launch needs layers: anticipation, activation and sustain.
Start by building controlled anticipation through influencer seeding, teaser content and targeted press outreach that connects with existing Boots shoppers. During launch week, invest in content-rich moments such as hero events, in-store activations and paid editorial partnerships that deliver a clear call to action. Boots has been ramping up experiential retail, so think about how your activation can capture both footfall and social attention.
Then comes the sustain phase. Keep momentum through consistent PR storytelling, ongoing creator collaborations and paid amplification across Boots’ own channels. The aim is to move from “new in Boots” to “Boots bestseller” through consistent cultural presence.
How can you make the most of the Boots ecosystem?
Boots’ owned media network is one of the most powerful in UK beauty retail. With a 7% average engagement rate across social and over 3.5 million Health & Wellbeing magazine readers, these platforms offer brands a huge amplification opportunity.
Explore Advantage Card incentives to drive conversion, participate in in-store events and filming opportunities, and tap into Boots-led PR drops or sampling. Paid brand integrations within Boots campaigns such as their Love Island partnerships can also deliver significant reach. Aligning your brand with Boots’ own storytelling not only boosts awareness but builds long-term retailer advocacy that can unlock greater exposure.
What does success look like after launch?
Retail success isn’t defined by launch week; it’s built over time through data, relationships and relevance. Monitor your performance weekly to understand which SKUs, stores and promotions are driving growth. Maintain an always-on PR rhythm that keeps your brand culturally visible, and nurture influencer and media relationships that sustain awareness beyond your initial campaign.
Keeping your story evolving and your partnership active signals that your brand deserves its place and more of it.
So, what does it really take to win in Boots?
Launching into Boots isn’t about luck or hype. It’s about strategy, structure and sustained storytelling. When you’re truly retail-ready, a Boots listing doesn’t just mark a milestone, it becomes the platform that propels your next stage of growth.
From credibility building to pitch strategy, launch and long-term retail visibility, we’ve supported brands at every stage of the Boots journey. If your brand is preparing for retail expansion, get in touch: hello@b-theagency.com